Purpose/Vision/Mission
Peer Washington's purpose is to provide peer emotional support and development services to Washington state residents impacted by addiction, mental health issues, and/or HIV/AIDS or other sexually transmitted diseases. We target disparately impacted communities and maintain safe spaces for sexual minorities at all our locations. Services are open to anyone impacted by addiction, mental health issues, or HIV/AIDS, with outreach directed toward the community identified in each site charter. Our work embodies safety, trust, inclusiveness, and the celebration of individual differences.
Peer Washington envisions a community of peers connected by shared experience in compassionate support of one another.
General Summary
The Recovery Navigator Program offers peer support services to adults who encounter law enforcement due to drug possession or have regular encounters with the criminal justice system due to unaddressed behavioral health issues. The Program Assistant's responsibility is to assist with call coordination and provide support to the staff who deliver direct services, all while being supervised by the Program Director.
Primary Responsibilities
Work directly with Program Director to enhance RNP guidelines, best practices, participant tracking, and expectations for this role
Responsible for processing all inbound calls, database and Vonage entries, and dispatch outreach navigators.
Understand and ensure the Recovery Navigator Uniform Program Standards are met.
Ability to analyze and interpret benefit program criteria.
Ability to interact and decipher information via telephone or correspondence inquiries.
Ability to manage multiple projects simultaneously and respond to changing deadlines and priorities.
Provide information on a timely basis and in a usable form to others who need to act on it
Ensure that department procedure is followed and ensure clear, detailed records are kept.
Cultivate relationships with community partners.
Maintain clear communication with law enforcement agencies, court officers and CB partner agencies.
Work with and become knowledgeable about representatives across systems that impact participants, including the healthcare system, the behavioral health system, the criminal justice system, etc.
Attend all ongoing training offered to enhance the effectiveness of the role.
Maintaining accurate logs and performing regular maintenance on company vehicles.
Preferred Qualifications
Lived experience with being unhoused, the criminal legal system, the mental health system,
and/or other relevant systems that impact program participants.
Two or more years of experience in work related to peer support for behavioral health or outreach programs.
Established relationships with local community-based organizations and/or law enforcement agencies.
Previous experience working as a Certified Peer Counselor (CPC) or willing to seek certification within 6 months of hire.
Must be trained and certified as a peer recovery coach through Peer Washington within 6 months of hire.
Bi-lingual in Spanish or other additional language skills
High school diploma or equivalent is preferred.
Additional Responsibilities
This document is not intended to be an exhaustive list of responsibilities. In addition to the responsibilities listed above, the Program Assistant will be responsible for any additional tasks that are assigned by the Director.
Compensation
Starting wage $22.93 - $27.96 per hour DOE
Bonus potential
Paid Vacation Time – 3 weeks per year, accrued hourly based on hours worked at 0.0580 hour per hour worked, 120-hour maximum annual carryover.
Paid Sick Time accrued hourly based on hours worked at 0.0580 hours per hour worked equivalent to three weeks per year at 40 hours per week.
Two Personal Days if hired before August 31, 2024, or One Personal Day for the remainder of 2024 if hired after. Three personal days per calendar year thereafter.
13 paid holidays per calendar year.
Business cell phone and service will be provided.
Monthly parking pass or travel stipend
Corporate credit card
Medical, Dental, Vision employee premiums covered by employer at 100% for employee.
WA Short Term Disability, Long Term Disability and Workers compensation.
$100,000 Life and AD&D, Long Term Disability through Hartford, provided at no cost.
Employee Assistance Program
Employer Sponsored IRA with up to 3% employer match.